lies on top of stupid and mixed with more stupid, and you get paypal resolution and disputes
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Will some one explain to me how paypal disputes and resolution or claims and refunds (or is it the **bleep** and idiots department).
how can they make a judgement on a claim with no proof of delivery other than the merchants bogus information that the product was delivered to a place at my warehouse to is not there, and has never been there
let me explain''''' merchant claims that the package was delivered to my address, my warehouse and was left at the lobby, front desk or mailroom.
all of which do not exist at my location, there is no proof of delivery to me other than that, no signature, no receipt, no nothing, and on top of all that I have asked for some information about the warranty I paid extra for on a product I never got and not once has anyone answered that question.
I straight up both paypal and the ripoff china company that has sent me nothing Is this just a scam all I have ever got from them is the same lame automated reply just like paypal .
and it just gets even more stupid with all the bogus shipping info that has been sent to me and paypal has ignored that as well.
So it would seem that paypal is in business with Chinese companies to steal money from anyone they can .
nothing else make sense, is it that paypal is to lazy to do there job,
How can a package from china to the usa go to Jamaica for a week then to lax for another week after that the company in china says that they are no longer concerned or responsible for the package, paypal has taken 2 1/2 months to do nothing and ignored all the tracking info that has been sent to then.
SO ANY GOOD ADVISE, ON HOW TO GET PAYPAL TO STOP STEALING AND GIVE ME MY MONEY BACK................?
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APPEAL
To submit an appeal on the dispute that was closed, PayPal asks that you obtain a detailed report from the shipper/courier (on their letterhead or some other form of official stationary) that includes the address the seller gave them for the shipment. Or one that includes a statement mentioning your address and saying the item was delivered to a different address.
Check tracking in below link to see where it went.
https://www.17track.net/en
When you have that, contact PayPal via phone (log on to your account and click Contact at the bottom of the page, however that may not be an option at the moment due to covid), or via Facebook (send a Private Message to PayPal) or via Twitter (send a Direct Message to @AskPayPal) and say you want to appeal the denial of the dispute based on the shipper saying the item was delivered to a different address. Once it's submitted (you will be provided with directions on how to do that), the dispute will be reviewed further and a determination will be made.
You also have the option to contact your card issuer if you funded your paypal payment that way and see if they will do a chargeback for you.
Advice is voluntary.
Kudos / Solution appreciated.
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What Paypal (PP) asks the buyer/victim to do and provide is unreasonable. Most shippers do not give those information out. They know it because dozens of people (maybe even hundreds) have told their stories here. It's a common scam where the seller simply provides a tracking number showing something (anything, like a toy ring, a mask, even empty envelopes) has been delivered to an address (only requirement seems to be same zipcode as buyer's). Then PP tkaes that as seller fulfillment. Scammers are having a field day with this, many people never got their order and random other people have received worthless junk they never ordered. True buyer/victim has no recourse because PP wants him/her to go to shipper and gather all these documents which should be PP's job. Long story short, PP would not stand by their perceived purchase protection, it's a sham. Legally, they are not culpable because as advocates would point out, user agreements do not make PP responsible for preventing scammers from taking advantage of loopholes; PP has the option to make victims whole by making exceptions and process the refund anyway. You have to contact customer service and plead your case.
In summary, even though according to the user agreements you have no recourse, you can still try, start a chat in message center and go from there. More and more people are winning their appeals, based on what I'm reading here. Don't let PP get away with this gross injustice.
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