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jersey easy

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Contributor

Re: jersey easy

How did you resubmit your claim? I’ve tried a few times and it never went through. Did you call them?
Contributor

Re: jersey easy

At first, I received an email from Pay Pal saying that the claim had been settled in favor of the seller.  I think it said I could appeal that claim right in the email and must've given me a way to do that.  When I was going to appeal it, there was a chat invitation. I got my refund on the first one through that chat.  The second one, I did have to call.  Much research was done (all while I was on the phone), and I received my reversal, is what they call it.

Contributor

Re: jersey easy

I had to call them. I finally got my refund after multiple calls. I told them I wasn't getting off the phone until it was resolved.
Contributor

Re: jersey easy

Hi! I had the same issue, purchased a board game from Jerseyeasy and they sent me a tracking number that didn't contain my package or my home address. I filed a dispute and the dispute was denied because the "seller provided a tracking number and it was delivered". I did a lot of hunting and realized that the tracking number the company provided was for a totally different company shipping something different but to my town, so it looked legit. I ended up calling PayPal (if you immediately say "I want to talk to a real person" to the recording, they will connect you to a customer service rep.). I was connected with a gentleman named Scott who was super helpful. He ended up placing me on hold and called UPS to confirm that that tracking number/package was not delivered to my home address. They confirmed. I received a refund. I recommend doing the same and the more people call about this company, hopefully they will be disconnected from PayPal soon.

New Community Member

Re: jersey easy

I had the same issue as well. I spoke with a lady from Paypal today,mentioned what I did,and as a kicker,I even mentioned this community page,and that sealed the deal on my end,and she told me I would be getting a refund.

 

Hope this guy who tried ripping us off burns in hell.

New Community Member

Re: jersey easy

I ordered from Jersey Easy as well. I never got my order but they got my 40.00! I also thought it was safe and legitimate because of PayPal & I was wrong! I never got a tracking number from JerseyEasy but PayPal says they did & it was delivered. However PayPal won't give me the tracking number.
Contributor

Re: jersey easy

I posted a while ago about Jersey easy scamming me. Well after PayPal denying my claim, me appealing it and then going back and forth with PayPal and UPS, I won my appeal. UPS won’t provide information over the phone but my husband was able to go to a facility and get the real name and address of the recipient that the tracking number belonged to. The tracking number was also from a different company. It’s obvious these scam artists have someone working for them at UPS and hopefully they will all get caught. Please don’t give up and fight for what is yours.
Contributor

Re: jersey easy

Does anyone have an email to PayPal . I can’t send them the ups email I received.
Contributor

Re: jersey easy

You might try to block and copy the email and save it into a .pdf or Word file.  That way you can upload it in their claims center, I believe.  I know I did that for UPS documentation, and THINK I did it for PayPal, too.

New Community Member

Re: jersey easy

Same exact thing happened to me.  I wasn’t smart in checking this seller out completely because I was lulled into complacency by seeing the paypal name.  This seller is fraudulent and needs to be caught and punished.