jersey easy
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I WENT ON LINE TO PURCHASE A PRODUCT FROM JERSEY EASY, SINCE IT HAD PAYPAL AS PAYMENT SOURCE, I FELT THIS WEBSITE WAS LEGIT!! WRONG!! THEY PROVIDED A TRACKING NUMBER AND SAID THAT IT WAS DELIVERED. NEVER RECEIVED ITEM. NUMBER ON THERE WEBSITE WAS NOT EVEN A NUMBER AND UNABLE TO CONTACT ANYONE FROM THAT SITE TO ASK WHERE MY ITEM WAS SHIPPED. SINCE I PAID WITH PAYPAL, I ASSUMED I WAS IN GOOD HANDS. SADLY MISTAKEN!! I DID A DISPUTE, PAYPAL IS ON SELLERS SIDE, SINCE IT SAYS THAT IT WAS DELIVERED. I CONTACTED UPS, THEY ARE NOT ALLOWED TO TELL YOU WHERE ITEM WAS LEFT, JUST THAT IT WAS NOT DELIVERED TO MY ADDRESS. UPS SAYS THAT THEY ARE NOT AT FAULT. THEY DELIVERED IT TO THE ADDRESS THAT WAS ON PACKAGE. I WENT BACK TO PAYPAL, TELLING THEM THAT THERE NAME IS ON THIS FRAUDULENT SITE AND THAT THEY ARE STEALING PEOPLES MONEY. GOOGLE REVIEWS SAY THAT THEY ARE HAVING THIS ISSUE AS WELL. I DID NOT THINK TO LOOK AT REVIEWS BECAUSE LIKE I SAID, PAYPAL WAS A OPTION AND FELT SECURE. PAYPAL IS NOT WILLING TO LOOK INTO THIS AT ALL, KEEP TELLING ME TO CONTACT UPS. UPS IS SAYING TO CONTACT SELLER. WHO HELPS WHEN THE SITE IS FRAUDULENT AND YOU HAVE NO WAY OF GETTING IN TOUCH WITH SELLER, THIS IS WHEN PAYPAL SHOULD INVESTIGATE, BUT THEY KEEP GIVING ME THE RUN AROUND! IM FURIOUS! I WILL NOT USE PAYPAL EVER AGAIN. I THOUGHT THEY HAD MY BACK, BUT SADLY NO. TERRIBLE1
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I don't believe UPS is 'in on it'. It looks like either someone has hacked UPS for tracking numbers, or someone inside UPS is selling tracking numbers to scammers. The tracking number they provided me was legit, just not for my order. It showed my city & state, but the destination address was not mine.
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the same thing happened to me
send ups an email asking if this tracking number is for your address
then you can have proof to submit to paypal
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I am going through the same issue. This has to fall on PayPal since we pay through them trusting that they would back us up if there are any issues. After so many complaints about the same company, how is it that PayPal is still processing payments for the company.
I believe UPS is equally responsible. Someone from inside is providing the tracking number with the city and state. They have a bad policy where they don't support the customer with any documents to prove that the package was not delivered to the correct address.
UPS has a really arrogant group of customer representatives who would not transfer your calls to anyone and sides with the seller. They blatantly refuse to help.
Even with so many complaints PayPal wants document to support the fact that the package was not delivered to my address which is utterly mind boggling. UPS does not provide document to support your case. They just verbally says that it is not for your address.
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