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ive requested the wrong amount back on a refund

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New Community Member

ive requested the wrong amount back on a refund

I have made a mistake and put in for less on a refund than I would like by mistake. How do I change this as I would like the full refund? 

1 REPLY 1
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Esteemed Advisor

Re: ive requested the wrong amount back on a refund

@pamie78 

 

Unfortunately, there is no documentation on how to do that from our accounts so its rather a done deal. Perhaps contact customer service to see if they are able to change it. Customer service may suggest that you work it out with the seller if they can't change it.

 

Response may take longer due to Covid-19 situation.

 

Please visit this page:

https://www.paypal.com/uk/smarthelp/home

 

Click MESSAGE CENTER or click LOG IN to access your message center or for live chat where available.

 

Or try Social media:

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Kudos & Solved are greatly appreciated. 🙂