ive requested the wrong amount back on a refund

pamie78
New Community Member

I have made a mistake and put in for less on a refund than I would like by mistake. How do I change this as I would like the full refund? 

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1 REPLY 1

sharpiemarker
Esteemed Advisor
Esteemed Advisor

@pamie78 

 

Unfortunately, there is no documentation on how to do that from our accounts so its rather a done deal. Perhaps contact customer service to see if they are able to change it. Customer service may suggest that you work it out with the seller if they can't change it.

 

Response may take longer due to Covid-19 situation.

 

Please visit this page:

https://www.paypal.com/uk/smarthelp/home

 

Click MESSAGE CENTER or click LOG IN to access your message center or for live chat where available.

 

Or try Social media:

Facebook (UK): https://www.facebook.com/PayPalUK

Twitter (UK): @paypalUK 

 

Facebook (Worldwide): https://www.facebook.com/paypal

Twitter (Worldwide): @AskPayPal 


Kudos & Solved are greatly appreciated. 🙂
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