Good day @Ian-Bowden
That must be frustrating and I am very sorry about that.
Did PayPal tell you the reason why the case was closed in your favor? Reason for asking is that - that is where we need to base your appeal from.
To file an appeal, you need to contact Customer Service to reopen your case. Kindly click help / contact bottom left of Paypal pages for options available for your country. Since, our phone lines are currently close due to coronavirus (covid-19) emergency, you may want to send an email or go to the message center and chat with a live agent.
Or, you may also consider contacting Customer Service via Facebook or Twitter. You can send them a personal message from their facebook or twitter pages.
Facebook: https://www.facebook.com/PayPal
Twitter: @AskPayPal
***If you saw a post that is helpful, kindly give the author Kudos and/or accept it as a solution. Thank you and keep safe!
