is 163.com address a scam?

[Sanganifauzia]

I ordered toys. Paid email end with 163.com .. never get order confirmation. No reply from email. I am surprise PayPal still paying money to them and not securing customers. I thought if I am paying with pay pal it’s fraudulent website and scam. And PayPal not taking action

[Sanganifauzia]

Thanks to pay pal. They close the claim in my favor and got refund of 67 USD

[adsayre]

Out $129.99 due to this. PayPal threw out dispute 5 times. Didn't send product ordered but won't refund me either. The fact that PayPal is allowing this and not backing the purchase as they say they do has me rethinking using them at all. What's the point?

[knightsga]

Join the group.  The firm is a total scam.  Do not expect an email reply from them not a refund from Paypal.  Once 163.com responds to Paypal with a "tracking number" for something you had not ordered, then Paypal closes your case and denied you a refund.  Hard lesson learned.

[geenza]

Were you able to resolve this?
My first attempt at a dispute was denied, and I'm not sure best steps to get it investigated.

[Jlpop]

I ordered 2 get 3free AI ROBOTS from bolonii. Recieved 2 today not 23inches tall but 10 inches tall. What I thought I was getting was not what I got. My Xmas for my grandchildren is now ruined. All my money is gone and I have been scammed. I don't know how to fix this. People and company's ruin peoples hopes and dreams.

[MalMeow]

http://postalinspectors.uspis.gov/ https://reportfraud.ftc.gov/ https://www.bbb.org/scamtracker https://www.usa.gov/state-attorney-general http://www.ic3.gov/ REPORT THIS FRAUDULENT ACTIVITY IMMEDIATELY!!! Document, record, screenshot and save as much evidence that you currently have and anymore that you can discover about your victimization and this fraudulent activity. You will be given the opportunity to submit any and all information that you have in your dispute claim with PayPal. If you have more data to submit than is allowed in your original dispute claim you will be able to add more afterwards. Message PayPal’s chat and ask about the dispute concerning this issue. Eventually they will ask you if you have more information pertaining to your case and be given a link to submit more files. If you want your money back you must be persistent about this.

[RTD2]

Purchased two tires and rims from 163.com on what appeared to be a legit site. Received confirmation from PayPal making me feel great about the purchase. Two days later received another PayPal email confirmation of shipment with UPS tracking number. Tracking showed delivered to an address that does not exist by UPS. Red flag was the 5.63 pounds weight. Two tires and rims would have been well over 50 pounds. When I called UPS they would not confirm the exact address stating security reasons. Followed up with PayPal who did not show the charge. Contacted my bank and credit card company and confirmed the charge that Pay Pal didn't show but was sending confirmation for shipping. Canceled my credit card and disputed the charges with them. This clearly is a sophisticated scam that appears to be taking online shoppers for a few bucks using PayPal as cover. UPS actually told me the order originated at Amazon that they picked up so this hack is into very large companies.

[Lindab12]

I ordered a bicycle for $99.99. I never received my bike but they have my money. The UPS tracking number shows the item was delivered. The item weighed £1 which I haven't seen a bicycle that weighs £1. Pay pal is not really interesting in looking into this issue now that I'm the large volume of complaints about 163. com. Well I'll wait and see what they say with the dispute and if it is not settled in my favor I'm gonna call the news. They can look this up on pay pal and see all the complaints and see how pay pal is treating their users. Maybe pay pal's the hacker haha

[gunser]

Yes - the tracking number that shows delivered is creating a huge issue in proving my case.