invoice was $81 USD but was charged $109 USD from bank account.

Chambers11
New Community Member

Hey everyone, I bought an item from a trusted seller (not ebay, from business site).

i used a voucher code from the seller which worked when I went to pay. Transaction went through all fine and dandy....

I then checked my bank account and I was debited $109 (which was the original price of the item before the discount code) instead of the price after the code discount which was $81.75

paypal transaction.jpg

 

any ideas and what should I do here?

Thanks for your help, much appreciated!

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2 REPLIES 2

Chambers11
New Community Member

for those interested, here is the bank charge.  It's an Australian bank account but the amount should be closer to $125 AUD and not $167AUD.

Thanks again everyone 🙂

paypal transaction bank charge.jpg

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PayPal_Intars
Moderator
Moderator

Hi @Chambers11,

Welcome to the community forum and thanks for posting.
Your question is very account specific and we would be unable to tell you why this has happened over a public forum. I would suggest contacting us via Facebook - https://www.facebook.com/PayPal/, Twitter - @AskPayPal, email or phone and we would be happy to advise.
Intars

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