i was denied a dispute but didnot receive the the item
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
i was denied a dispute because the vendor supposabily sent a tracking number but there were two items on the order and i did receive the one the other on my order says ready to ship but it never was nor is there another tracking number so I guess I am out $16.99 because they believed the vendor
- Labels:
-
Disputes
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
You would lose if you opened a dispute for non receipt and the seller could provide tracking, you should have opened one for item received but not as described ie incomplete order etc.
You are only allowed 1 dispute per transaction so the only way you can get a second dispute opened is to contact Paypal (when and if you can) and see if they will open a second dispute for you.
They may decline citing policies but if you say you made a mistake then they might open a second dispute for you.
If not then if you funded your paypal payment via a credit card then consider contacting your card issuer and see if they will help you with a chargeback?
Advice is voluntary.
Kudos / Solution appreciated.
Haven't Found your Answer?
It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.
- What to do when your trouble ticket is about to expire in Disputes and Limitations Archives
- What can I do about Conflicting "Resolution" to Dispute by PayPal? in Disputes and Limitations Archives
- I got scammed . Please help in Disputes and Limitations Archives
- I started a dispute as i had not received my items from the seller. in Disputes and Limitations Archives
- Paypal is scamming me and not giving my money in Disputes and Limitations Archives