i have lost money because seller canceled the order
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hello
i have placed the order and paid for the item. the order was cleared and the seller got the money.
he than started to ask me some personal information:
he wanted to confirm my billing address even if my billing address is ok
he asked to provide paypal transaction id
and he wanted my ID number
i gave him some non sensitive information and he cancelled my order in the end with miserable apologies like there is a problem with my address
but there is no any problem with my billing address. my paypal billing address is the same as ebay billing address and it did not change for like ages and i have received many orders before with no problems
and the seller cancelled my order and here is my question now:
the item price was 488 usd
he refunded me in full with 488 usd
im from Russia and my card is in russian rubles
when i paid for the item the bank charged my card for 32500 rubles
and when the seller refunded me in full my bank credited my card for 31900 rubles. because of exchange rate
so i have lost some money in the end (32500 - 31900 = 1700 rubles that i lost) even when the seller refunded me in full
the question is is it possible to open some type of claim to get 1700 rubles back?
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Sadly not as you can't expect a seller to refund MORE then a full refund in the currency you paid them in.
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Kudos / Solution appreciated.
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