i got scammed!!!!! help meeeee!

nurulakmarahmad
New Community Member

I received two email for two transactions has been charged to my linked card within minutes. Even the description in the invoice also appear like #$%^. A min after i received those two emails saying that my card has been charged for those two transactions, i received another email saying that my account has been closed!!!!!!

 

WHAT SHOULD I DO?!!!!!!!

 

it is USD 499 per transaction! they have charged me in total of USD 998!!!!! I did not do anything!!!

 

Since it is so hard to reach paypal and my account has been closed, I straight away contacted bank to block my card!

 

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1 REPLY 1

kernowlass
Esteemed Advisor
Esteemed Advisor

@nurulakmarahmad 


Paypal phones are mostly non operational since covid but sometimes you get lucky.
If there is one available it will show when you click help / contact bottom left of Paypal pages for options available in your country.
Live chat is randomly available.
You can send them a message.
Or have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their facebook or twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.


Advice is voluntary.
Kudos / Solution appreciated.
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