Hi! Thank you for reaching Paypal. For you to check the information about the transaction that you made, you may see that by logging in with your Paypal account and go to activity. Hope this helps! Keep safe.
Sorry to hear you haven't received any updates regarding a recent order. If you've already reached out to the merchant and still haven't received any response, I recommend opening an Item Not Received dispute. Here's a great Help Center article to guide you through that process: I didn't receive my item or it's different than described. Should I open a dispute?
Best wishes!
- Jon K
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