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If you had to close a case to get a refund then it would be pointless opening one. NEVER close a dispute / claim until you have a refund. If the seller issued a refund then that would close the dispute automatically. If he doesn't escalate to a claim. Do not close it or he can ignore you and you can't open a second dispute OR re-open a closed one.
Advice is voluntary. Kudos / Solution appreciated.