i can't submit my document to restore my account

Karimlachgar
New Community Member

Hello, as stated on the title : i can't submit documents on my account. it's weird because i did upload my ID and other documents, but only proof of fulfillment is gray and there's no button to click to upload the file.
here a screenshot attached showing that there's nowhere to click to submit the document

 

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i message the support but they told me to upload the files into an other link , and i did that, then they told me to wait , but it's still nothing for many days now.
i hope i can't get a real support here
cheers

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