i can't send balance to my friend and can't withdraw

Haf0
New Community Member

hello, i can't send euro to my friend(it says "Sorry, we weren't able to complete your payment at this time. Please try again later.") and i can't withdraw to my debit card. it says "We’re sorry, this is more than you can transfer right now. Please enter a lower amount." . I already provide my driver license and debit card... 

so what's the problem and what should i do? 

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