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mavijo
New Community Member

Hi there, I received a notice that a PayPal payment had been made to a company.  Apparently I had subscribed to a "Free 21 day trial" with an option to become a premium monthly member after that.  I went to the merchants site, but can see no way to contact them to cancel this monthly membership.  Any thoughts?  Should I go through the resolution center on PayPal?  I just don't want to keep paying this each month.  Thanks for the help. 

 

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2 REPLIES 2

Merkchop
New Community Member

I don't see any replies to your (as well as mine) issue.  Did you ever get it resolved?

 

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PayPal_Siobhan2
Moderator
Moderator

Hi Merkchop, 

 

Thank you for contacting the PayPal Community Forum and welcome as a new member!

 

Please cancel the Billing Agreement within your PayPal account by following the steps provided in this link - https://www.paypal.com/smarthelp/article/how-do-i-cancel-a-billing-agreement--faq2254?app=searchAuto...

 

- Siobhan

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