how to reopen closed case in 2021

scar69
Member
Member

how to reopen closed case in 2021, 

microsoft deducted 14.99$ because of monthly subscription and i cancelled it after they deducted the money, but i lost the 1 month subscription as well

so they took my money without giving me 1 month subscription 

when i tried to ask for refund paypal refused and closed the case 

so how can i open it again with evidence?

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