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how to close a dispute

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marg1er0se
New Community Member
Posted on

I want to shut down a dispute, but can't find out how to do so.

Can anyone help, please ?

1 REPLY 1

how to close a dispute

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kernowlass
Esteemed Advisor

@marg1er0se 

 

NEVER close a dispute if you don't have your item or refund, even if the seller tells you to do so, so that they can process a refund, as that would be a lie.

 

https://www.paypal.com/au/smarthelp/article/can-i-close-a-dispute-or-a-claim-faq1782?app=searchAutoC...

 

You can't close if you have escalated to a claim. You would need to contact customer services in that instance.


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