how i close a case/claim ?

[v_9]

i don't find any way to close/cancel a claim?

in the facebook no one awnser, the contact center it is a robot...

please help me!

[kernowlass]

@v_9 

https://www.paypal.com/us/smarthelp/article/my-dispute-or-claim-has-been-resolved,-can-i-close-it-fa...

[v_9]

The page you're looking for is no longer available.

[v_9]

it is any human in the Customer Service ?

[kernowlass]

@v_9 

My dispute or claim has been resolved, can I close it?

You can close a case, however make sure that you are 100% satisfied the issue is resolved before closing it.

If the seller offered to refund your money, for example, make sure the money is in your PayPal account before you close the case. Once a case is closed it can't be reopened or escalated.

Here's how to close a case:

1. Go to the Resolution Center.
2. Locate your case from the list and click View to open.
3. Click Mark as resolved at the bottom of the page to close your case.
4. Click Close Dispute.
5. Add any additional comments in the comment box, and then click Close Dispute.

[v_9]

ok.. but i have not any of this options in my case.

i have not the option to close or cancel my claim.

thank you.