how do i submit a document to paypal via email?

nopster83
New Community Member

i am trying to resolve my account limitation and submit documents requested by paypal but am unable to upload them via the transaction activity /resolution centre page of my account as there is no option available to do so. 

Hence is there a paypal email i can send my documents to, so that they can review it accordingly?

Login to Me Too
1 REPLY 1

PayPal_JonK
Moderator
Moderator

Hello @nopster83

 

I'm sorry to hear you're running into some issues uploading docs through the Resolution Center. I would recommend trying another browser or clearing your current browser's cache and history to see if that helps. You may also want to reach out to our Customer Support by clicking Contact at the bottom of any PayPal page for further assistance. 

 

Best wishes!

 

 - Jon K


If you find this or any other post was helpful, make our community better by giving kudos or accepting it as a solution.
Login to Me Too

Haven't Found your Answer?

It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.