how do i reverse my account back to personal

awindor
New Community Member

i recently tried to open a business account but there came limitations, i have sent PayPal several messages and all they gave is automated response. how do i get them to reverse my account back to a personal account? help

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1 REPLY 1

kernowlass
Esteemed Advisor
Esteemed Advisor

@awindor 

 

There is no automatic way to downgrade a business account to a personal account, you have to contact customer services and they will do that for you.

Click help / contact bottom left of Paypal pages for options available for your country.

Or have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their facebook or twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.
OR
You could just close your business account (removing all subscriptions / financial info etc first) and open a personal one.





Advice is voluntary.
Kudos / Solution appreciated.
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