hello

sweetElaKat
Contributor
Contributor

hello. how can i change the account fom buissnes to personal?

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3 REPLIES 3

kernowlass
Esteemed Advisor
Esteemed Advisor

@sweetElaKat

 

There is no automatic way to downgrade a business account to a personal account, you have to contact customer services and they will do that for you.
You can click on help / contact bottom left of every Paypal page for contact options for your country.







Advice is voluntary.
Kudos / Solution appreciated.
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sweetElaKat
Contributor
Contributor

thank you. and how can i unblock my account? i recived an email that my account is blocked untill i make th prove of my buissnes. but i don`t own a buissnes..  what can i do in this situation? i`ve sended a photo with my id card so i can valid my identity. thank you

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PayPal_Olivia
Moderator
Moderator

Hi @sweetElaKat,

 

I'm sorry to hear about the limitation. When you contact customer service for assistance downgrading, you can explain the situation and the representative can offer options for resolution.

 

I hope this helps!

 

Olivia

 

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