got fake jordans got scammed

ekset22
New Community Member

I don't know why paypal cant give me my money back for fake jordans I received, shipper wont send a return label and it would cost me $80 to return the shoes to get my $100 which mean I would only get back $20 essentially losing $80

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sharpiemarker
Esteemed Advisor
Esteemed Advisor

@ekset22 

 

Seller is not obligated to send you a return label or reimburse you for return costs in dispute. And PayPal cannot refund in the dispute more than what you originally paid. This isn't a eBay Money Back Guarantee dispute. You must return item for a refund. This is how PayPal purchase protection program resolves SNADs. Return for a refund.

 

PayPal has a return shipping refund program for future purchases if this return is not eligible:

https://www.paypal.com/webapps/mpp/refunded-returns

 

PayPal purchase protection program is not a guarantee, warranty, or insurance; PayPal never claims this, thus the program has its limitations.


Kudos & Solved are greatly appreciated. 🙂

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sharpiemarker
Esteemed Advisor
Esteemed Advisor

@ekset22 

 

Seller is not obligated to send you a return label or reimburse you for return costs in dispute. And PayPal cannot refund in the dispute more than what you originally paid. This isn't a eBay Money Back Guarantee dispute. You must return item for a refund. This is how PayPal purchase protection program resolves SNADs. Return for a refund.

 

PayPal has a return shipping refund program for future purchases if this return is not eligible:

https://www.paypal.com/webapps/mpp/refunded-returns

 

PayPal purchase protection program is not a guarantee, warranty, or insurance; PayPal never claims this, thus the program has its limitations.


Kudos & Solved are greatly appreciated. 🙂
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ekset22
New Community Member
so who should have given my money back then? ebay for allowing him to sell fake jordans? thank you indvance
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