getting a refund

[markcasualsinc]

i have purchased a jacket from someone and i paid them via goods and services, the item has not arrived and the seller is unresponsive. i am fairly sure i have been scammed. i have opened a claim through facebook, am i likely to get a refund?  i have received no tracking etc for the item

[markcasualsinc]

correction i have opened a claim through paypal not facebook!