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funds held re: account limited

adcorral
New Community Member

funds held re: account limited

Paypal Folks,

 

My account was limited well over a year ago and the funds in the account were frozen for 180 days.  Well its been well over the 180 days and PayPal has zeroed my account balance and have been unable to get my money back.  Anyone have any idea as to how exactly I can get my money back?  I've called there customer Service  and been on hold for hours, no joke, and no results.   PLEASE HELP

1 REPLY 1
kernowlass
Esteemed Advisor

Re: funds held re: account limited

@adcorral 


If you have been told your Paypal account has been permanently limited then Paypal tends to hold any funds for 180 days. This is the same time frame that buyers have to open Paypal disputes.

If no disputes are opened in 180 days then normally you are allowed to withdraw the funds. That is as long as you are over 18, the account is in your legal name and registered in the country where you reside.

Sometimes they confiscate funds under this policy.
https://www.paypal.com/us/webapps/mpp/ua/useragreement-full?locale.x=en_US#actions

Paypal also may request further documentation from you before you can withdraw those funds.




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