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funds held for 180 days

kobbi1
New Community Member

funds held for 180 days

Hi! My account was limited a couple of months ago and I had funds in there. I received an email from Paypal that the funds will be released after 180 days. Its been 180 days now but I have not received any email for me to withdraw my funds. 

2 REPLIES 2
kernowlass
Esteemed Advisor

Re: funds held for 180 days

@kobbi1 

 

Contact options for Paypal are accessed by clicking help/contact bottom left of Paypal pages...

1. Paypal phones are slowly re-opening and increasing in numbers (you can use the guest option if you can't log in).
2. Live chat is also randomly available.
3. You can send them a message, during business hours you may also be able to message whilst logged out.
Or
4. Have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their Facebook or Twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.


Advice is voluntary.
Kudos / Solution appreciated.
ryan1411
Contributor

Re: funds held for 180 days

Thanks. Same thing happened to me. It was over 180days since I got the message of my money being held, and nothing is happening. I messaged them just now and I am waiting for their reply.