Recently attempted to purchase a towable floating mat from NCOLO aka ORCHIDEYE, aka ASER....seller has a bevy of rotating names, but i received a cheap inflatable seat, nothing like what i attempted to purchase. So I visit PayPal Resolution Center to resolve and after repeated refund offers that were insulting I escalated claim to PayPal. Their resolution was for me to return item to seller to <removed> at my expense and provide tracking. Suspicious now, I visit PayPal Community only to find teeming complaints regarding this return address and seller so I opt to share this with PayPal since they seem to be blind to the fox in the hen house. Seven days later I find my case closed due to my failure to return item that I never ordered in the first place. So now I am out $105 USD. PayPal failed to protect me from fraud and apparently many others were subject to the same. Perhaps PayPal should be more diligent with whom they conduct transactions. I know I will be transferring my balance out of PayPal, into my bank, and only use major CC for purchases in the future. At least I have some confidence in fraud protection and resolutions with them.
