fraud

marieo1
New Community Member

I ordered the woodcutter from a site on Facebook and paid for it.  I have not received the item and I have not heard anything from PayPal.  I ordered as a guest on PayPal.  Trying to get to talk to a person is like walking through a brick wall.  What is next?

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1 REPLY 1

kernowlass
Esteemed Advisor
Esteemed Advisor

@marieo1 


You don't have Paypal buyer protection cover as a guest buyer but you can contact customer services and they may be able to assist you by reaching out to the seller for you.
So If you need help for a guest buyer transaction then you can;

1. Phone Paypal customer services and see if they will help you.
OR
2. Contact your card issuer for a chargeback.



Advice is voluntary.
Kudos / Solution appreciated.
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