filing a dispute/claim when transaction not in my history
ensosam
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Posted on
Jun-29-2020
07:02 AM
I made a purchase on May 7 that the online retailer never delivered. They processed the payment through paypal but I did not use my paypal account. how do i file this dispute/claim since it doesn't show up in my transaction history?
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Disputes
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kernowlass
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Jun-29-2020
07:10 AM
If you need to open a dispute for a 'guest buyer' transaction then you can.......
1. Phone Paypal customer services and see if they will open one for you (difficult at the moment due to covid)
OR
2. Contact your card issuer for a chargeback.
Advice is voluntary.
Kudos / Solution appreciated.
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