file nugget scammers

[numskull1]

Hello i hope you are able to help me retrieve the money that has been taken from my paypal AND my partners card, neither the bank account i registered for funding this account or the card i registered for funding this account have been confirmed !!

i have entered the wrong type of dispute i think ...i told a couple of little white lies in order to get the matter dealt with urgently.

my partner now has no money for her travel to work and she will have incurred charges with the bank for being in the red.

After vets bills of £1200 in the last month we are really struggling to keep our heads above water, we now are left with £3.50 to last a week for food, electricity etc.... in short we are in crisis as a direct result ! so this nasty kind of scamming seems even more heinous.

i'm not sure her bank will honour the request for funds from paypal.

"filenugget" have not provided anything for the money they have helped themselves to.

can anyone advise me please, i have contacted the vendor but after reading other peoples posts i don't hold out much hope of getting a response

[kernowlass · Accepted solution]

@numskull1

How do I open a dispute with a seller when a purchase goes wrong?

You can open a dispute in the Resolution Centre of your PayPal account within 180 days of payment if:
•You don’t receive the item
•You receive an item but it’s significantly different than the description on eBay or on the seller’s website

By opening a dispute, you can communicate directly with your seller to work out a problem transaction.

If you reach an agreement with the seller you can close the dispute. If you're still not happy with the result, you can escalate the dispute into a claim. We'll review the claim and decide on reimbursement.

These steps apply to Personal accounts. If you have a Business account, please log in to see the steps that apply to you.

To open a dispute:
1.Log in to your PayPal account.
2.Near the bottom of the page, under 'More about your account', click Resolve a problem in our Resolution Centre.
3.Click Dispute a Transaction.
4.Select the button beside the transaction you want to dispute, then click Continue.
5.Select ‘Item dispute’, click Continue and follow the on-screen instructions.

Note:
•Generally buyers must wait at least 7 days from the date of payment to escalate a dispute for an item not received
•Where an item has not been received, please ensure you have given the seller enough time before opening a dispute

https://www.paypal.com/webapps/mpp/first-dispute

DO NOT CLOSE THE DISPUTE UNTIL YOU HAVE A CLEARED REFUND OR YOUR ITEM WHATEVER THE SELLER SAYS. ALSO DON'T FORGET TO ESCALATE THE DISPUTE TO A CLAIM WITHIN 20 DAYS IF THE SELLER DOES NOT REFUND.

If that does not work then if you funded your paypal payment via a card then contact your card issuer and see if they will do a chargeback for you.