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I received in my email a fake invoice from what appeared to be Go Daddy. It looked authentic and was for a website that I purchased through Go Daddy.
I paid the $53.00 by American Express thru Paypal. When I saw a Russian email address for the payment I asked Go Daddy about it and they said it was fake--and a very good one. I asked Paypal to refund the transaction and they said they could not. How does Paypal allow such users? This is clearly misuse of Paypal.
I received an invoice from Go Daddy the day before my domain name would have expired.... It was from paypal site and asked for confirmation ... also It said I would need to send the money in 24 hours or domain would be released. I said yes and 64 dollars was deducted from my bank account. The very next day I received an automatic renewal from GoDaddy for 18.00.
Contacted GoDaddy and they said they received the 18.00 but no other money.
I told them I believe they were hacked for someone to know I was using GoDaddy with paypal..
Paypal refuses to return my money.
Thank you both for reaching out to the PayPal Community Forum for assistance. Fake and phishing emails are understandably alarming!
If you sent a "goods and services" email to a fake company by mistake, your best option would be to file an "item not received" claim. This would hold the payment on the recipient's side and then they would need to provide proof that they provided the product they claimed they were collecting payments for.
Since they are pulling a scam, this would not be possible. Please keep in mind that PayPal is a large payment processor and an account can be created very quickly. However, a dispute like this would put a spotlight on the recipient's activities and likely result in their account being shut down.
You can also forward their email to "firstname.lastname@example.org" to report their activities.
This happened to me and PayPal basically told me, "after careful review," to pound sand. That this could be carefully reviewed and still judged to be a legitimate transaction tells me all I need to know about PayPal's buyer protection. Protect yourself by not using PayPal. Thankfully, there are several other options now.
Yup, just happened to me too. Same MO. Fake renewal invoice for an actual web domain I own, days ahead of the actual renewal date. PayPal closed my case almost as soon as I opened it and even after putting a stop payment order through my bank, they HONORED the transaction and negative'd my account. Unreal after I TOLD PayPal this was a scam.