facebook charged me 18 dollars without my consent
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Hi everyone,
Last night (20:15:09 BST), I received a notification saying I made a payment to facebook.
I checked the description on the receipt and it says "facebook ads".
I haven't made such payment, especially as I am not even using my facebook account. I stopped using it some years ago. I desactivated it, and I started getting notifications some months ago so it must have been reactivated somehow.
I opened a dispute explaining I didn't authorised that payment, but it was denied as facebook was a pre-approved merchant since 2011.
I tried entering facebook using chrome, ie and my website browser on my phone, safari. But I get an error message.
I have no idea what to do. I don't know how to prove I haven't allowed that payment to be done.
Thank you for reading this, and I hope someone can help.
Nina 🙂
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I've no idea what has happened but i would unlink that facebook account from your paypal. Hopefullyanother user knows how to do this, or you can figure it out yourself, because i've no idea how you do this.
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