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escalated case

SOLVED
Contributor

escalated case

Hi

 

I escalated and submitted a case 1/11/10.  When I logged in today.  I could not retrieve this case and had to create a new one.  Why is this?

 

I look forward to hearing from you.

1 ACCEPTED SOLUTION

Accepted Solutions
Esteemed Advisor

Re: escalated case

@mpapikyan 


You need to contact customer services to resolve any account specific issues.
Click help / contact bottom left of Paypal pages for options available for your country.

Or have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their facebook or twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.



Advice is voluntary.
Kudos / Solution appreciated.

View solution in original post

1 REPLY 1
Esteemed Advisor

Re: escalated case

@mpapikyan 


You need to contact customer services to resolve any account specific issues.
Click help / contact bottom left of Paypal pages for options available for your country.

Or have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their facebook or twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.



Advice is voluntary.
Kudos / Solution appreciated.

View solution in original post