escalate claim

NicolasRam
New Community Member

I just escalated a claim, as the product I received wasn't as described at all. After escalating I saw that there should have been options to provide/upload further documentation and pictures. I couldn't find any of these options while writing the dispute. How can I provide Paypal with additional information and pictures regarding my claim?

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1 REPLY 1

kernowlass
Esteemed Advisor
Esteemed Advisor

@NicolasRam

 

Once its a claim you can't add anymore info unless Paypal request it.


Advice is voluntary.
Kudos / Solution appreciated.
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