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error message on dispute

New Community Member

error message on dispute

i need to dispute a cancelled transaction that was debited from my account and keep getting error message. Ive cleared cache amd deleted cookies and cannot get anywhere
Esteemed Advisor

Re: error message on dispute



When you cancel a payment those funds can't do a u-turn > they have to process through to paypal who will as the transaction was cancelled return them to your funding source (if you paid from your bank account or with a card), or credit your paypal balance (if it was funded from that balance), but that takes a few days and sometimes up to a week.

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Kudos / Solution appreciated.