endless spinning processing wheel

[Deb-Thomas]

can you tell me why I am getting the endless spinning processing wheel.?

I am trying to send a resolution request and have tried 3 different times at different times of the day and from 2 different computers and I'm still getting that bloody wheel... 

[kernowlass]

@Deb-Thomas

No idea, sorry. Why not give c.s. a call and see if they will open them for you?