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Had the same issue, but mine was regarding some LED lights. Noticed the links, email, and site were fraudulent and reported it to PayPal. I am shocked that PayPal has not taken the time to see all these complains and revoke this seller's PayPal account. Given the fact that I am a cyber security professional, I am concern with the way PayPal has handled this vendor and will move my business elsewhere. Cannot believe this vendor has been doing business here for so long.
True David i thought paypal was better than this. from all reports they should not be dealing with these scammers. i excepted a 50% refund just to be done with it all that still hasn't been returned as yet.
Yes. Paypal is assisting the Seller by dragging the estimated resolution time in order to buy more time for the Seller to ship the product. It happens to me. I received a notice from the Seller that the product was shipped on July 27, 2020 with a tracking number. However, there was no shipping record was found. I filed a dispute with Paypal on August 8. Paypal set the estimated resolution date on August 15, 2020. Suddenly, Paypal changed the estimated resolution date from August 15 to August 18 and shifted it again from August 18 to August 21. Based on the change of estimated resolution dates, I can tell that Paypal is dragging the time to wait for the Seller to make an actual shipment. Once the Seller made the shipment with the receipt, Paypal will no longer hold the Seller accountable. Then my dispute case will be closed. I learn from this discussion thread that the Seller tends to ship a wrong product. I may need to file another dispute if I receive the product. I had contacted Paypal through its Message Center on August 15 and August 18 with no follow up. Very disappointed. I am going to file a chargeback from my credit card because I made them aware of this fraud. Don't wait. Any suspicious activity that you feel, you should take action right-a-way.