We currently have limited customer service staffing due to Coronavirus (COVID-19) safety precautions. We encourage you to find quick answers to your questions by searching the community forum, visiting our Help Center, or messaging us (message response times will be delayed). Thank you for your patience.
New to the community? Welcome! Please read our Community Rules and Guidelines
You should now send to them a box of tooth pick 😂
Jokes aside, I also had the same problem. And I escalated it to Paypal already, makes no sense to keep going with the conversations with them. They are just playing.
i bought 2 LED Wall Lamps about 1 1/2 months ago the tracking took forever and the day i received a package with said Tracking number Suprise suprise i haven´t been sent my 2 lamps but a small wooden manequin the kind with joints like cloth designer or artists use. i will be reporting them, file a complaint by paypal and if i don´t get my money back i will take legal actions.
so for anyone else considering ordering something from eleenonlinetrade or Nowt(the website over which my order got placed), just don´t
Just had the exact thing above happen to me. Ordered a floor lamp and receive a toy pose able mannequin instead. Waited a month and a half for **bleep** and now the site is taken down.
Guys, lets all do this. Everytime you see a dodgy advert on FB, do a search for the same item to proof it is a scam. They usually rip off some legitimate website. Then click on the top right corner of the FB ad and inform FB that this is a fraud. If enough of us are doing this all the time, it will cause these scammers trouble to be blacklisted by FB algorithm.
My case got a lot stranger: I mentioned in my last post that they sent something against my will. Well that something is now delivered, but not to my address. It's somewhere 'in the area' and according to the tracking number they provided it got delivered, but that's about it.
I called the post office and they said that it got delivered to the correct address that was written on the parcel and the receiver signed for it so there is nothing they can do.
So I wanted to contact the seller and guess what? All emails are deactivated and the website shut down. I have no way to send a message to them.
And without me having physical access to the parcel, I can't go to the post office to tell them that I won't be accepting this and that they should send it back, which is needed for paypal to resolve the dispute.
So right now the parcel is marked as "delivered" according to the system with the shipping number they gave me without any way for me to clear things up, nor ask for a refund.
I'll see what paypal says