ebay shipping on hold

lricardoc
Contributor
Contributor

Hi everyone!

Last week I bought 3 items from ebay, from 3 different sellers, I paid for the 3 items together using paypal, 

2 Sellers have already sent the items, and 1 item has arrived.

But the third item has not been shipped yet, I asked the seller, and he only replied me with the following message:

 

"PayPal send me a note to hold shipping thx"

 

It appears to be that the transaction was completed looking at the details in paypal, but the payment is under review.

 

What should I do? 

Do you know how much time does it take to review the payment?

 

 

Thanks for any information!

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1 REPLY 1

kernowlass
Esteemed Advisor
Esteemed Advisor

@lricardoc

 


If its marked as completed in your Paypal account then you have paid. The fact its pending on the SELLERS end is between him and paypal as he is a new seller.
He is supposed to send your item promptly (trackable to prove delivery) and then his funds are released when tracking shows the item as DELIVERED + 3 days.


Advice is voluntary.
Kudos / Solution appreciated.
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