eBay item removed after my payment cleared

Pierreferrari1
Contributor
Contributor
I purchased an item from eBay, made payment which has cleared, and now the item has been removed. It has t arrived and I can’t raise a claim because the item just stated it’s been removed....
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3 REPLIES 3

sharpiemarker
Esteemed Advisor
Esteemed Advisor

@Pierreferrari1 

 

Locate payment transaction in your PayPal account activity, click it, then click "Report a problem" to file an Item Not Received (INR) dispute.


Kudos & Solved are greatly appreciated. 🙂
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vadimMinsk
New Community Member

Hi, I have transaction completed payment with Item removed from eBay. It is in pending state in my checking account linked to PayPal. I cannot find this item in eBay Resolution Center to contact seller. How this transaction can be reverted, credit posted back to PayPal?

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WarrenPink
PayPal Employee
PayPal Employee

Hello @vadimMinsk

 

I hope you're doing well. You have to file it within PayPal's Resolution Center.

Here's how to file a dispute in PayPal's Resolution Center. I hope this helps!

 

 

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