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disputes

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Contributor

disputes

Hi, I purchased a tv in early October and nothing has arrived after the expected arrival date. I have tried contacting the seller through email but he has not responded. I also have an email receipt but when I log onto my paypal account, no transactions are showing up. I tried filing a dispute but since no transactions are on my account, there is no way for me to do that and there telephone line isn't working. What can I do?

1 REPLY 1
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Esteemed Advisor

Re: disputes

@jacoob1 

 

If you need to open a dispute for a 'guest buyer' transaction then you can.......

1. Phone Paypal customer services and see if they will open one for you (difficult at the moment due to covid)
OR
2. Contact your card issuer for a chargeback.


Advice is voluntary.
Kudos / Solution appreciated.