dispute

MAMAWILL
New Community Member

I got a message on Fri., Aug 9th that there was a charge to my Paypal account by Facebook for entertainment. I called Paypal and explained that I had not asked for or agreed to any entertainment on FB. I was told it was an automatic payment I had set up in 2012!!!  The statement now says it was for a FB ad. I posted my yard sale on local pages just like everyone else does but DID NOT agree to boost the post for $30.  Paypal denied my dispute because they say it was authorized .. I did not authorize nor had any indication that I was going to be charged if I posted on local FB pages; i.e. Frostproof Buy and Sale, etc. I am so disappointed in Paypal ... I cannot afford the $25 they took out of my account nor the $35 Overdraft Fee it cost me.

Login to Me Too
1 REPLY 1

PayPal_DavidR
Moderator
Moderator

Hi there,

 

Welcome tot he PayPal Community.

 

I recommend reaching out to Facebook directly in this situation.

 

-David R

Login to Me Too

Haven't Found your Answer?

It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.