dispute

[agrafton]

is there an easy way to manage and ask questions or does virtual guy just keep running you in circles?

I will probably not see the results of this post as it always seems to end up in hierarchy.........

Oh I just got an email my dispute will close if i We will automatically close the case unless you log in to the Resolution Center and escalate it before January 12, 2020. Once a case has been closed, it cannot be reopened or escalated, i have two day and one is Sunday ...WTF !

[sharpiemarker]

@agrafton 

Just escalate for PayPal to step in and review the case. PayPal will contact each party if additional information is requested, ¡Ay, caramba!

https://www.paypal.com/us/smarthelp/article/how-do-i-escalate-a-dispute-to-a-claim-faq822

To contact customer service for further assistance:

Log on, click HELP on top menu, scroll down to click CONTACT US, and then scroll down to click CALL US or other contact options.

Call early, during business hours, west coast time to try to get a US rep. 

Or contact via social media:

Facebook (US): https://www.facebook.com/paypal

Twitter (US): @AskPayPal