dispute

[omeswan209]

so on the 21 of july i sold a basement hoodie and palace tee i sold them as 9.5 out of 10 condition as they were and now all of a sudden there are stains all over them ! i sent him about 10 pictures of the basement hoodie before i shipped it and he was all happy for it. now he is trying to get 20 pounds out of me please help!

[Anonymous_User · Accepted solution]

Unfortunately there isn't anything that can be done via the public community.   A buyer has 180 days from the date of the purchase to open a dispute requesting a refund.   Once it's elevated to a claim, PayPal will decide what happens - all you can do is provide any info that may be requested by PayPal to support your side of the story.