dispute rejected, don't know what info seller provided

nikt0
New Community Member

Hello all.

I need help, because my dispute was rejected and I have no idea, what information seller provided.

To get you on line what happend.

on July the 16th I've ordered new cell phone Xiaomi POCO F2 Pro from banggood. With this order I've ordered protection case as well.

Shipping on 17th of July. August the 7th I've received protection case only. Nothing wrong to this time. 

Delivery of cell phone should be on 20th of August at latest. To this time I have no cell phone, even my dispute here on paypal was rejected, because seller provided proof of delivery. 

 

How do I get the information about the communication between paypal and seller, please? 

Because I'm sure seller provided proof of delivery of the protection case instead of cell phone. And I can do nothing to raise a dispute again or provide additional information, which will prove of my truth.

 

Thank you

 

 

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