dispute refund

[kaillinz]

Guys help me!! I tried to make a refund dispute and added the wrong reason, I can't select another reason, the case is closed!

Is there anything I can do?

Help me please!

Seller robbed me! and the store does nothing

is a site called Depop

The method of payment was prepaid card, I already called it, but I couldn't do anything.

[JeffreyBohn]

Only possible chance is to call PP and explain the situation.

[kernowlass]

@kaillinz 

You are only allowed 1 dispute per transaction so the only way you can get a second dispute opened is to contact Paypal (when and if you can) and see if they will open a second dispute for you.
They may decline citing policies but if you say what happened then they might open a second dispute for you.

If not then if you funded your paypal payment via a credit card then consider contacting your card issuer and see if they will help you with a chargeback?