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dispute payment

SAADELDINM
New Community Member

dispute payment

On 15 march i found a transaction done through my account , but i didnot do this and i didnot receive an email for it from paypal

i reported to paypal and after 5 days investigation they told the transaction is correct 

i contacted the merchant he told i cannot help contact paypal

and paypal closed my case i cannot open it again 

 

any one can help please .