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delete account because hacked

New Community Member

delete account because hacked

I talked to customer service and because my account is having problems I can not close my account. but my account is hacked so what do I do to close it? whenever I press close account it just says error and I can not do it.

1 REPLY 1
Esteemed Advisor

Re: delete account because hacked

@glitt3rcrystal 

 

The account has to be re-secured, whatever issues resolved and put back in normal standing with assistance of customer service/fraud dept before it can be closed. Accounts under investigation or limited cannot be closed.


Kudos & Solved are greatly appreciated. 🙂