I sent proof of my return with tracking number but recieved an email from paypal stating I didn't send documents of proof but it's there in the resolution case.
Sorry to hear that your having trouble regarding your refund. I know this is hard most especially that you already provide the return shipping label. For us to better assist you regarding your concern, I strongly suggest you to give a call our customer service once we resume our customer service hotline so we can take a look on that and provide you a resolution.
Please leave Kudos / Solution if I have helped you
