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This is my argument too Adyb666. I know I will never get my money back from them, so will never use PayPal again. They are just as bad as the scammers. These scammers are being encouraged by PayPal. PayPal should refuse all business from China & other countries where scammers operate. You would have thought they would know by now if some company was legally operating or not.
Any ideas how we get this out into the public domain? My neighbour has been scammed as well, different product though. Did you get this as a result of a Facebook ad?
Hello Adyb666. It appears that there are many people who have been scammed by different companies & different items. My problem was caused by seeing an ad on one of the games on facebook. I no longer play this game, due to the amount of ads. I have notified the makers of the game of the problems being experienced by customers of these ads, but to date, they have not responded. It is putting me off ever using my computer again, due to these ads. I have also reported this to facebook, but again, still no resonse. It ppears that they just do not care, as long as they are being paid for allowing the ads. Hope this helps. Regards.
I too contacted them via an email, & got a reply asking for photo's of the item, package & delivery note. I have told them I want a complete refund. If not, then further action will be taken. I hope they get the point as it will cost them more than the refund in the end. This experience has put me off ever buying anything on line ever again, even from the sites i\ have used in the past, like Amazon & Ebay. I still intend going to trading standard & the police after getting my full refund, as this will stop them trading & could help everyone else here who have had the same experience get their money back too.
I have found a way for people to complain through paypal & maybe get all the money paid to this scam of a company. Make a claim at the PayPal resolution centre. Okay, we will have to wait around 30 days, but at least there is a way, or so I am informed. I hope this helps everyone get their money back for this very poor quality telescope.I still intend going to trading standard & maybe the police about this company.
When I saw the telescope advertised I thought it was a larger product. I ordered the extras package thinking I would get a tripod and phone attachment. NOT HAPPY JAN. All I got was a tiny little telescope which was nothing like what i saw in the AD. No tripod and phone attachment. I am now glad that when I told a lot of my friends about this great telescope I have ordered on line not to buy it until I get mine in the mail. My friends now are glad they did not order one. I will kiss my money good bye.