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crogreat.com

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New Community Member

crogreat.com

The zoom telescope that is being advertised on facebook is a totally inferior product.  It doesn't focus to provide 300X zoom as advertised

88 REPLIES 88
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Contributor

Re: crogreat.com

I have the exactly same issue here. I ordered the 4k zoom telescope after seeing their website. It arrived finally. But the item arrived is a far inferior piece of junk. I asked the money back but they say I have to return to them at my cost. Does anyone know their website and address? I think we need to get together and report to their government authority as well as to the PayPal. We should not let them continue the fraudulent activities.
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Contributor

Re: crogreat.com

Had the same problem. They have offered 10-35% discount but the telescope does not work at all. They have refused to send me one that does. It is a scam! Stay away from them!

 

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Contributor

Re: crogreat.com

I also want to return the telescope.

 

Do you return to the:

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How do you get a refund? Through my credit card company or paypal?

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Contributor

Re: crogreat.com

It certainly looks like no-one is going to get a refund from this scam company. PayPal have refused to help anyone. I have now had a word with a solicitor about taking legal action against both PayPal & this thieving company, who uses different email addresses to scam people. Just do not know how long this will take, due to the company using different emails.  Hopefully, I can get them all stopped, including PayPal, who are just as bad as these scammers.

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Contributor

Re: crogreat.com

Total scam, and Paypal are not interested. They say the products are materially similar. It's like saying a Skoda and Bentley are material similar - they are cars....

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Member

Re: crogreat.com

Hi Michael,

I agree with you. I came to Paypal for help. But it just wastes my time. I went to my credit card and hopefully, they can punish this scammer. This is a totally unacceptable business. If you want me to be an extra supporting source for your legal action, please let me know. I can not believe people can make money with these horrible actions. How can they sleep at night. 

Thank you,

Kim

 

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Member

Re: crogreat.com

The return address on my “monocular “ is listed as : JOE DOE Suite 111, 1140 River Road New Castle, DE 19720
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Member

Re: crogreat.com

Good for you! I was just wondering how to proceed having also had my claim closed by PayPal resolution centre. As well as being junk, mine arrived smashed in pieces, very poorly packed. I thought PayPal protected the buyer not the rip off con artists. I bet Facebook profited handsomely from all the advertising revenue that scam telescope campaign generated. They need to examine who they allow to advertise on their platform.
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Contributor

Re: crogreat.com

I have opened a dispute with Pay Pal. I have provided all info about the crap product, my email chain with crogreat and a link to this community post. PayPal got back to me and requested to post the poor quality merchandise back to China. I did that for AUD 21 and have received a full USD 59 refund. I guess this is kind of a win